All products on WholesaleToysUSA.com are guaranteed to be delivered within 19 days. If you buy any product through our site and the order total is 200USD or more, you are protected if you don’t receive your order on time. (only applies to shipping addresses in the U.S.
SHIPPING OUTLINE
Free shipping over $499 for USA&Canada.
Shipment within 2-7 days. There may be some delays due to large orders or the holiday season.
All orders are shipped from our warehouse in China.
Customs and Brokerage charges for shipping to the USA will be borne by us（DDP shipping method).
Any item mailed to Canada must be subject to the duty（DDU shipping method).
We reserve the right to use a comparable shipping method when necessary.
USA SHIPPING POLICY
Order over 499 USD
Free Express Shipping (DHL/FEDEX/UPS).
You will receive the goods in 7-12 days (subject to local customs delays).
Order greater than 300USD but less than 499 USD
You will receive the goods in 7-12 days (subject to local customs delays).
Order less than 300 USD
You will receive the goods in 7-18 days (subject to local customs delays).
Damage/ Missing / Defective
Please report damaged, missing, or defective within 48 hours.
TRACKING INFORMATION
Tracking number will be sent via email at the time of shipment or as soon as they are available. We will monitor closely of your parcel status to ensure smooth delivery.
PACKING
We wrap all items separately by using adequate cushioning material.
Still, have questions?If you have any questions or concerns about our Shipping Policy, please contact us info@wholesaletoysusa.com